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Orders will be processed in the order in which they are received. You may choose to have your order shipped by UPS Ground (shipping charges apply) or pick up your order at the bookstore (no charge). Have photo ID ready for pickups. Please allow 1-2 business days (M-F) for orders to be finalized by bookstore staff before trying to pick up your order. Orders placed Dec. 21-Jan 3 will be completed when the campus re-opens in January. Orders not picked up within 10 days of completion will be cancelled.

There is no need to create an account to order. You will need your 7-digit student ID#, email address, and a physical shipping address to complete the order. NOTE: UPS does not deliver to PO or APO boxes.

When using TEXTBOOK LOOKUP, please note that SP=Spring, SU=Summer, and FA=Fall.

Get eBooks Here: caldwell.redshelf.com

 
Make money with online buyback! It's Easy! Step 1: Create a quote. Step 2: Ship books for free.
Step 3: Get money back. The online book buyback is available 24/7.
Remember, don't sell any of your rental books! Click on this link ONLINE BOOK BUYBACK to get started or
go to:  http://onlinebuyback.mbsbooks.com/index.php?jde=4098

Next on-campus book buyback will be May 4 & 5.
Caldwell: 9am-12pm & 2pm-4pm
Watauga: 9am-1pm & 2pm-4pm

Please come for buyback during the advertised dates and times only. Have your 7-digit student ID number ready. If you are unable to sell your books at either buyback, hang onto them for a future buyback opportunity. *Health Screenings and face coverings are required.


Store Policies

Online Orders
Have your course schedule and 7-digit student ID number available to purchase from our online store.

***Credit card purchases are pre-authorized at check-out, but the posting of the charge will not be completed until the bookstore staff physically pulls your books and prepares them for shipping or pick-up. ***

Online orders for spring 2021 will be processed in the order in which they are received beginning Dec. 18-21 and again starting Jan. 4 (Mon-Fri). The college and bookstore will be closed Dec 23-Jan. 3. Orders will be processed as soon as possible. Please expect some delay in shipping during this time. Incomplete orders will not be shipped until all items are available.

Orders can be shipped via UPS Ground only. No deliveries can be made to PO or APO Boxes.

SUBSTITUTIONS:
We suggest you approve substitutions upon checkout. We cannot guarantee that every book that you order will be in stock when the order is finalized by our staff.
Examples of Substitutions:
a) if you buy a new book, we can sub a used book if it is available, or
b) the used book you order is no longer available, we can sub a new book to complete your order.
 
RETURNS:
Returns on items purchased with a credit card are considered within 14 consecutive days of the date on the receipt on unopened/unused items. Returns on items purchased with financial aid will be considered within the charge period. Approval for returns or purchases, on financial aid, that are requested after the charge period will be at the discretion of the Financial Aid office and bookstore.

VMWARE:
VMware ebooks will not be charged shipping at checkout. These ebooks can NOT be refunded once store staff finalizes.
 

USED BOOKS purchased for spring 2021 cannot be returned for a refund after Jan. 15, 2021.

 DISCLAIMER: Textbook information and pricing is as up-to-date as possible based on information provided to us by our faculty, deans and publishers. Textbook information and pricing are subject to change.